Behind the Stays

← Behind the Stays30 okt · 1 u 19 min

This Week in Hospitality: Did Amex Just Hand Airbnb the Luxury Traveler? Best Western's Identity Crisis and Andrew Humphries on the Middle East Hotel Boom

This Week in Hospitality: Did Amex Just Hand Airbnb the Luxury Traveler? Best Western's Identity Crisis and Andrew Humphries on the Middle East Hotel Boom30 okt1 u 19 min

Modbeans Coffee Code for 15% off: BTS15 https://modbeans.co/btsSpecial guest:

Andrew Humphries — Bridge Hospitality PartnersLinkedIn: https://www.linkedin.com/in/andrew-humphries-66a1918/

Are the biggest hotel brands still in the business of running great hotels, or are distribution and fee streams becoming the real product?

This week, Zach Busekrus, Ben Wolff, Edwin Kramer and Scott Eddy are joined by Andrew Humphries, partner and co-founder of Bridge Hospitality Partners. After decades in luxury hospitality, Andrew brings an operator's perspective to the hotel investment conversation, fresh from the GIOHIS conference.

We start with the Middle East: resilient demand, the growing role of regional travelers, Asian investment, branded residences and emerging co-living concepts. Andrew explains why Saudi Arabia's hotel ambitions may take longer to deliver without disappearing, and why the Maldives and Seychelles remain part of the investment conversation. We also get into interim general managers, brand proliferation and where AI can help hotel operations without replacing the human side of luxury.

Then it's the week's headlines. What does the Amex-Airbnb partnership mean for luxury hotels, distribution and the relationship with the guest? And does BWH's move to the WorldHotels name change anything meaningful for travelers, or is the real audience the hotel owner?

In Spice of the Week, Scott asks whether an AI assistant could become hospitality's most powerful gatekeeper. Ben weighs the brands' identity crisis and Hilton's tech ambitions. Zach shares a lesson from his Pendry conversation about scaling a distinctive hotel brand. Edwin wants owners to sleep in their own rooms. Andrew makes the case against over-amenitization: get the core experience right before adding more.

Your Hosts:

Zach Busekrus — Journey LinkedIn: https://www.linkedin.com/in/zachbusekrus/ Instagram: https://www.instagram.com/behindthestays/

Scott Eddy — Global Travel & Hospitality Expert @MrScottEddy LinkedIn: https://www.linkedin.com/in/mrscotteddy/ Instagram: https://www.instagram.com/mrscotteddy/

Ben Wolff — Founder of Onera & Oasi LinkedIn: https://www.linkedin.com/in/ben-wolff/ Instagram: https://www.instagram.com/iambenwolff/

Edwin Kramer — Luxury Hotelier Consultant & Former GM LinkedIn: https://www.linkedin.com/in/edwinckramer/ Instagram: https://www.instagram.com/edwinkramer/