Why the Best Leaders Are Unpopular (At First)

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Easy calls get applause. Hard calls get criticism and make up for the majority of leadership decisions. In this episode, Leila breaks down why the best leaders sacrifice likability for the good of the business. She shares some controversial decisions she’s had to make as a leader and explains why every hard call is a trade. She also gives a three-part framework for making tough decisions.

In this episode

00:00 Hard business decisions: easy calls vs hard calls

03:58 Examples of hard calls: firing and cost cutting

09:58 The trade-offs involved in hard calls

14:21 Three rules for effective decision-making

19:10 Explain the why clearly from all perspectives

21:41 Closing thoughts and next steps for leaders

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