HR Happened to Me by Chance | Anju Choudhary

<p>Anju Choudhary has spent 20 years in HR. She was at IBM for more than a decade, led global talent and organizational development at NextRoll, spent a few years as a product leader at Skillsoft, and is now CHRO at Xoxoday, a rewards and engagement platform. She and Kimball talk about the folder where she put every HR email while she was in a revenue role (she never got through it) and what that taught her about how HR communicates. They also cover the IBM program that paired every new hire with an ambassador for their first 90 days, and why she asks people what they need instead of treating them the way she&#39;d want to be treated.</p><p><strong>Takeaways</strong></p><ul><li>You&#39;re never over-communicating. Her IBM boss&#39;s version: &quot;tell them what you&#39;re gonna tell them, tell them what you came here to tell them, and tell them what you just told them,&quot; then do it again.</li><li>In a once-a-year review, people mostly remember what just happened. Even your top performers, when they get a top rating, often don&#39;t know what they did right, so they can&#39;t repeat it. That&#39;s why she pushes for a constant coaching culture instead.</li><li>Onboarding needs more than clarity and compliance. At IBM, a Royal Blue Ambassador walked each new hire through their first 90 days, which helped reduce early attrition.</li><li>New to HR? Get in front of people early. Do listening tours, don&#39;t make commitments yet, and always follow through.</li><li>Before handing work to AI, sort each role&#39;s workflows into people only, AI only, and both. Don&#39;t outsource the human part, like coaching and performance reviews.</li></ul><p><br></p><p>Connect with Anju on LinkedIn: <a href="https://www.linkedin.com/in/anju-choudhary1">https://www.linkedin.com/in/anju-choudhary1</a></p>