
Over deze podcast
The Bi-weekly Podcast for CX Leaders. To learn all things Customer Experience Management and leadership. To gain practical tips to deliver true results by spicing up your leadership. Hosted by the experience CX leader who has the stars and scars when it comes to our profession, the speaker and educator in the Blue Dress: Nienke Bloem
86 afleveringen · Management
CX Leadership Talks
Nieuwste aflevering#88 Synthetic Personas: Five Ways to Scale and Embed CX
Over deze podcast
The Bi-weekly Podcast for CX Leaders. To learn all things Customer Experience Management and leadership. To gain practical tips to deliver true results by spicing up your leadership. Hosted by the experience CX leader who has the stars and scars when it comes to our profession, the speaker and educator in the Blue Dress: Nienke Bloem
Recente afleveringen
- #86 How Daikin scaled Customer Experience across Europe - CX Leadership insights with Nicoline Valk16 okt · 34 min
- #87 How do you prove you’re a CX leader? Introducing CXLM with Ian Golding6 okt · 35 min
- #84 The power of dreaming out LOUD24 aug · 24 min
- #83 Design Love In: Have we taken Love out of business?10 aug · 24 min
- #82 Would they miss you? The CX budget cut test13 jul · 21 min
- #81 Why some CX Leaders create impact and others don't – ANI deepdive29 jun · 26 min
- #80 ANI - The future of CX Leadership15 jun · 17 min
- #79 Executives don’t buy CX activities. They buy confidence.1 jun · 22 min
- #78 The Maxima moment: How one meeting multiplied my visibility18 mei · 40 min
- #77 Leading from the middle: Sally Foley-Lewis on empowering CX Leaders to drive change4 mei · 45 min