Using Feedback to Improve: The Plus/Delta Process

How can educational leaders collect feedback to improve their processes and organizational culture? Feedback is a gift, and it is most meaningful when it is collected from those closest to the work. In this episode, Dr. Janet Pilcher and Dr. Catherine Wang, Superintendent of Glencoe School District 35 in Illinois, talk about one effective tactic for collect feedback – the Plus/Delta Process. They explore how Glencoe School District 35 is using this process in meaningful ways and the benefits ...