Caffeine and Coils

← Caffeine and Coils14. Okt. · 19 Min.

Behind the Dispatch Desk

Behind the Dispatch Desk14. Okt.19 Min.

<p>In this episode, Stephanie shares her journey from dispatching at a dealership to warranty at Mingledorff&#39;s, highlighting the importance of patience, communication, and understanding in the HVAC industry. Listeners will gain insights into the daily challenges of dispatching, how to improve technician and customer interactions, and the skills that transfer across roles.</p><p><br></p>