It's Usually The System, Not The People | Ep. 678

It’s Not the People, It’s the System: Kaizen and Process-Driven Growth In this episode of the Growth Notes Podcast, Frazier revisits the importance of systems and processes through the lens of Kaizen, the Japanese philosophy of continuous improvement. He explains how Kaizen expects every person in an operation to improve their role, recommend changes, and flag inefficiencies so everyone shares responsibility for outcomes. Drawing a parallel between auto manufacturing and mortgage lending as ...