Service Design Show

← Service Design Show29. Okt. · 27 Min.

What's This Journey Management Conference All About? / Jochem van der Veer / #BTM26

What's This Journey Management Conference All About? / Jochem van der Veer / #BTM2629. Okt.27 Min.

<p>Wondering how to pitch journey management to your team or if you should attend the biggest event in the space? TheyDo CEO Jochem van der Veer shares a brilliant flowchart to help you decide exactly who needs to be in the room.</p><p>
In this final installment of our special Beyond The Map series, we explore unconventional advice on event attendance. Jochem breaks down the exact steps to figure out your next move and how to drive real change in your organization.</p><p><br></p><p>📍<strong>In This Episode</strong></p><ul><li>The Unconventional Pitch: Why Jochem says you absolutely should not buy a ticket if you are in doubt.</li><li>The Decision Flowchart: How to know if you should do discovery work alone or bring the ultimate problem owner.</li><li>Series Wrap Up: A final look at our special series and what to expect on the ground in London.</li></ul><p><br></p><p>If you could invite one person from your organization to a journey management conference, who would it be? Drop a comment below and let us know. If you are coming to London, definitely reach out so we can shake hands at the event.</p><p>
</p><p>Enjoy and keep bringing people along.</p><p>Be well,</p><p>~ Marc</p><p><br></p><p>--- [ 1. GUIDE ] --- </p><p>00:00 Introduction </p><p>04:15 Origins </p><p>07:15 Expectations </p><p>10:15 Venue </p><p>12:45 The Flowchart </p><p>16:30 Sponsor Balance </p><p>19:30 Surprises </p><p>23:45 Keynotes </p><p>24:45 Tickets</p><p><br></p><p> --- [ 2. LINKS &amp; RESOURCES ] --- </p><ul><li>Jochem&#39;s LinkedIn - <a href="https://www.linkedin.com/in/jochemvanderveer/" target="_blank" rel="ugc noopener noreferrer">https://www.linkedin.com/in/jochemvanderveer/</a></li><li>Beyond The Map Conference - <a href="beyondthemap.com" target="_blank" rel="ugc noopener noreferrer">beyondthemap.com</a></li><li>Special Discount: Use code <strong>SDS26</strong> for 25% off your ticket.</li></ul><p><br></p><p> --- [ 3. CIRCLE ] --- </p><p>Join our private community for in-house service design professionals.</p><p><a href="https://servicedesignshow.com/circle" target="_blank" rel="ugc noopener noreferrer">⁠https://servicedesignshow.com/circle</a></p><p> </p><p>---[4. FIND THE SHOW ON] ---</p><ul><li>Youtube ~ <a href="https://go.servicedesignshow.com/btm26-jochem-youtube" target="_blank" rel="ugc noopener noreferrer">https://go.servicedesignshow.com/btm26-jochem-youtube</a></li><li>Spotify ~ <a href="https://go.servicedesignshow.com/btm26-jochem-spotify" target="_blank" rel="ug