The Reality of Running a Pool Service Business

A customer points at a stain on the deck and says your chemicals did it. Another swears you left the water running while they were on vacation. If you run a pool service route long enough, you’ll face claims like these, and how you respond can decide whether you keep the account, pay out of pocket, or protect your business the right way. I walk through the real-world business decisions behind those moments, including why general liability insurance is such a big deal for pool service pros. I...