Why Your Team Resists Every Change You Make

Your team isn’t rolling their eyes because they hate improvement. They’re rolling their eyes because they’ve been trained to believe the next “new system” won’t last. When we stack rules on top of rules without follow-through, we accidentally create change fatigue, drain morale, and teach the team to wait and see which ideas survive. I walk through what’s really happening inside a dental practice when the owner brings back another script, another scheduling tweak, or another treatment presen...