
← Problem Solvers19 oct · 26 min
Your Best Customers Are Costing You Too Much. Now What? Anthony Pompliano
Anthony Pompliano built an AI financial assistant people loved. Then his most engaged users started costing him too much money. That’s a good problem to have. But it’s still a problem. His solution came from an unlikely place. Olive Garden’s breadsticks. Here’s how Silvia cut costs without cutting what users love, and got 25% of monthly active users to pay.
Find Anthony's book here!
This episode of Problem Solvers is presented by AT&T Business. To learn more about how the right connectivity can help support your business as it grows, visit att.com/smallbusiness.
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Timestamps:
0:00 Intro
0:38 The idea of a “better problem”
2:05 Anthony’s book, How to Live an Extraordinary Life Volume Two
5:00 Silvia’s power-user problem
6:50 The Olive Garden breadstick lesson
9:15 Weighing every possible fix