The Impact of FM on Research and Visitor Experience at Holden Forests and Gardens

In this episode of Facility Voices, Nico Viola, Director of Facilities at Holden Forests & Gardens, shares how a childhood spent working alongside his grandfather helped shape a career in construction, project management, and ultimately facilities management. Nico takes listeners behind the scenes of two remarkably different campuses: the Cleveland Botanical Garden and Holden Arboretum. From maintaining complex biome environments and research laboratories to managing rural infrastructure,...