Building trust, and better impact businesses, by listening to end-users with Vinay Nair

<p>Vinay Nair, the new chief commercial officer at 60 Decibels, joins David Bank. Vinay came to the work from the trading floor at JP Morgan, by way of a microfinance sabbatical and a stint at Acumen, where he set up the London office.</p><p>Vinay and David speak about the so-called “Acumen mafia,” and the push for an impact economy in the UK, and why the voices of customers and other end-users of impact products services are still too rarely heard. </p><p><br></p>