[ScaleX Bite-Size] AI for SMEs: What Problem Are You Trying to Solve with Claire Colvin

AI for SMEs starts with a clear question: what problem are you trying to solve?

In this clip from the ScaleX Insider Season 21 wrap-up, Brendan McGurgan and Claire Colvin reflect on Paul Cheek's advice on adopting AI. Claire shares how her own frustrations with technology have shaped her approach, and why identifying three to five business challenges with the team could give AI experimentation a useful focus.

A practical conversation for SME leaders looking to reduce operational friction, improve customer experience and give their teams a clear place to start with AI.

Scaling your business brings plenty of questions. Are your meetings helping people move forward? Where could AI make a useful difference? And how do you keep learning while managing the demands of leadership?

In this Season 21 wrap-up of ScaleX Insider, Brendan McGurgan and his business partner, Claire Colvin, revisit the guests, conversations and practical insights that stood out across the season.

For SME leaders with full diaries and ambitious plans, there is plenty to take back into the business. From Stephen Rogelberg's insights on better meetings to Paul Cheek's guidance on exploring and implementing AI, Brendan and Claire reflect on ideas that can help leaders rethink how they spend their time and approach growth.

They also look back on Brendan's conversation with Silicon Valley legend Guy Kawasaki—a guest whose work first influenced him 26 years ago, while he was helping to scale a software company. Getting Guy onto the podcast took 18 months, several reschedules and one memorable misunderstanding about "PT".

In this episode:

Brendan and Claire share their reflections on Season 21 and its variety of guests.

They revisit practical lessons on meetings, AI and leadership.

Claire explains why the season's actionable advice stood out to her.

Brendan shares the personal significance of interviewing Guy Kawasaki.