The Truth About 'Good Enough' AI

<p>Eight years ago, Gene Reich was running an MSP and worried about help desk phishing: callers who weren&#39;t who they claimed to be, and sensitive data littered across email and ticketing systems. He and Peter Segerstrom, co-founders of Traceless, now argue the problem has escaped the help desk. In a remote-first world, huge groups of people work with other huge groups, and nobody knows who anyone else is. Add AI-powered social engineering, staff vibe coding their jobs, and a Teams flaw Peter says let attackers impersonate colleagues, and identity becomes everybody&#39;s problem.</p><p>We unpack why people remain the weakest link in the supply chain, why AI may matter more to small businesses than enterprises, and why Gene believes today&#39;s AI is already good enough for 90% of users. Then Peter names the conversation nobody is having: a looming crisis of authenticity. Listen before you approve your next password reset.</p><p><br></p><p>David would love you to complete our Digital Leadership Report. To do that, just click <a href="https://survey.censuswide.com/survey/selfserve/53b/g022/2608246?list=6&Link_Status=LIVE&clientSource=TechTalks">⁠⁠here⁠⁠</a>.</p><p>WhatsApp us your comments and questions on +447392087344</p><p>Tech Talks is powered by Harvey Nash, the leading global provider of technology and talent solutions. Click <a href="https://www.harveynash.co.uk/">⁠⁠here⁠⁠</a> to learn more about our services.</p><p>The music on Tech Talks is created by London artist <a href="https://www.lemzi.com/home">⁠⁠Lemzi⁠⁠</a>.</p>