How Cliexa and ERC Pathlight Are Using AI to Improve Behavioral Health Care

Artificial intelligence in healthcare is moving beyond simply summarizing things that have already happened. In behavioral health, AI is beginning to help clinicians make better-informed decisions before care happens; things like bringing clinical protocols, payer requirements, documentation, and a patient's real-time condition together at the point of care.

In this episode, host Sandy Vance talks with Mehmet Kazgan, CEO and Founder of Cliexa, and Susan Jerlow, VP Enterprise Applications at ERC Pathlight, about their collaboration to use AI to reduce friction across behavioral health workflows. They discuss how AI can help clinicians evaluate medical necessity, improve documentation quality, support authorization processes, and make transitions between levels of care smoother for patients and their families.

The conversation also digs into one of the biggest questions facing healthcare organizations today: How do you actually measure the ROI of AI?