Shauna Geraghty: AI and the Future of People Leadership | Ep 1335

In this episode of The Digital Executive Podcast, host Brian Thomas speaks with Shauna Geraghty, Senior Vice President and Global Head of People & Talent at Talkdesk, about how AI is transforming HR, workforce strategy, and the future of work. As one of Talkdesk’s first U.S. employees, Shauna helped scale the company from a startup to more than 1,500 employees. She explains why HR and IT must work together to redesign how organizations operate, using AI to automate repetitive tasks while empowering employees to focus on strategic work and meaningful relationships. Looking ahead, Shauna shares three essential capabilities for future HR leaders: business and technology fluency, organizational and workforce architecture, and transformation leadership. Her message is clear: successful AI adoption is about more than efficiency—it’s about amplifying human potential and creating greater business value.

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