Over deze podcast
Welcome to What Would They Do?, the customer experience podcast for online business owners such as membership site owners, course creators and coaches. Every week, I answer your burning CX questions, and set you up with actionable, out-of-the-box customer experience and retention strategies you can pull off without costly tech tools or lavish corporate marketing budgets! Join me as I explore different aspects of the customer journey, and how a remarkable customer experience can boost your…
85 afleveringen · Marketing
What Would They Do? The Customer Experience Podcast For Online Business
Over deze podcast
Welcome to What Would They Do?, the customer experience podcast for online business owners such as membership site owners, course creators and coaches. Every week, I answer your burning CX questions, and set you up with actionable, out-of-the-box customer experience and retention strategies you can pull off without costly tech tools or lavish corporate marketing budgets! Join me as I explore different aspects of the customer journey, and how a remarkable customer experience can boost your…
Recente afleveringen
- 85. What to hand off to AI and what to keep human with Kinsey Soderberg5 okt · 36 min
- 84. Why I'm retiring most of my courses (and what it means for your offer lineup)28 sep · 12 min
- 83. From SEO to discoverability: How search is changing with Laura Jawad21 sep · 25 min
- 82. The 3 questions I ask before automating any customer touchpoint14 sep · 9 min
- 81. The 12-month onboarding experience that runs itself (without losing the personal touch)7 sep · 15 min
- 80. What your offer ecosystem can learn from music festivals with Ceels Lockley31 aug · 34 min
- 79. The State of the Customer 2026: 3 findings that will change your approach23 aug · 7 min
- 78. The hidden cost of using AI to improve your marketing & messaging17 aug · 8 min
- 77. Why your best customers don’t hold the best insights (and who is!)10 aug · 9 min
- 76. Love at first click & why retention starts before the sale3 aug · 9 min
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