Radical Respect: How to Say What You Mean Without Being a Jerk | Kim Scott, Revisited

In her first job out of college, Kim Scott thought managing Russian diamond cutters would be simple: pay them well and the rest follows. It wasn't. They wanted a picnic, and by the end of a bottle of vodka, she understood what they actually wanted: someone who gave a damn. That instinct, respecting the whole person, not just the employee, became the seed of her book, Radical Respect. In this revisited episode, Dart and Kim discuss how leaders mistake authoritarianism and aggression for domina...