
Over deze podcast
AI is transforming CRM, sales, marketing automation, and customer experience. The AI CRM Podcast explores how AI agents, generative AI, and automation reshape customer engagement and revenue operations. Get practical insights on CRM strategy, lifecycle orchestration, contact center AI, and personalization at scale. Covering platforms like Salesforce, Microsoft Dynamics 365, HubSpot, SAP CX, Oracle CX, and Adobe Experience Cloud. Built for CRM leaders and technology decision-makers.
60 afleveringen · Technologie
AI CRM Podcast
Over deze podcast
AI is transforming CRM, sales, marketing automation, and customer experience. The AI CRM Podcast explores how AI agents, generative AI, and automation reshape customer engagement and revenue operations. Get practical insights on CRM strategy, lifecycle orchestration, contact center AI, and personalization at scale. Covering platforms like Salesforce, Microsoft Dynamics 365, HubSpot, SAP CX, Oracle CX, and Adobe Experience Cloud. Built for CRM leaders and technology decision-makers.
Recente afleveringen
- Medallia vs Qualtrics: Proving CX ROI to Your CFO29 sep · 20 min
- Medallia vs Qualtrics: Real-Time Automation vs Governance15 sep · 19 min
- 3 Ways Medallia vs Qualtrics Shape GDPR & HIPAA AI Governance2 sep · 20 min
- Zoho SalesIQ: Turn Data Residency Into a CX Trust Weapon1 sep · 19 min
- The Hidden Cost of Ignoring GPT-5 Governance in Contact Centers20 aug · 21 min
- Zoho SalesIQ's Empathy Engine Threatens Data Residency Rules19 aug · 17 min
- Medallia vs Qualtrics on Real-Time CX: 5-Second Edge12 aug · 21 min
- Zoho SalesIQ: HIPAA-Safe Empathy AI for Regulated CX11 aug · 22 min
- Fine-Tuning GPT-5 for CX: Where the ROI Actually Breaks Even6 aug · 21 min
- The Hidden Generative AI Cost Trap for CX Leaders4 aug · 20 min