Über diesen Podcast
AI is transforming CRM, sales, marketing automation, and customer experience. The AI CRM Podcast explores how AI agents, generative AI, and automation reshape customer engagement and revenue operations. Get practical insights on CRM strategy, lifecycle orchestration, contact center AI, and personalization at scale. Covering platforms like Salesforce, Microsoft Dynamics 365, HubSpot, SAP CX, Oracle CX, and Adobe Experience Cloud. Built for CRM leaders and technology decision-makers.
60 Folgen · Technologie
AI CRM Podcast
Über diesen Podcast
AI is transforming CRM, sales, marketing automation, and customer experience. The AI CRM Podcast explores how AI agents, generative AI, and automation reshape customer engagement and revenue operations. Get practical insights on CRM strategy, lifecycle orchestration, contact center AI, and personalization at scale. Covering platforms like Salesforce, Microsoft Dynamics 365, HubSpot, SAP CX, Oracle CX, and Adobe Experience Cloud. Built for CRM leaders and technology decision-makers.
Neue Folgen
- Medallia vs Qualtrics: Proving CX ROI to Your CFO29. Sept. · 20 Min.
- Medallia vs Qualtrics: Real-Time Automation vs Governance15. Sept. · 19 Min.
- 3 Ways Medallia vs Qualtrics Shape GDPR & HIPAA AI Governance2. Sept. · 20 Min.
- Zoho SalesIQ: Turn Data Residency Into a CX Trust Weapon1. Sept. · 19 Min.
- The Hidden Cost of Ignoring GPT-5 Governance in Contact Centers20. Aug. · 21 Min.
- Zoho SalesIQ's Empathy Engine Threatens Data Residency Rules19. Aug. · 17 Min.
- Medallia vs Qualtrics on Real-Time CX: 5-Second Edge12. Aug. · 21 Min.
- Zoho SalesIQ: HIPAA-Safe Empathy AI for Regulated CX11. Aug. · 22 Min.
- Fine-Tuning GPT-5 for CX: Where the ROI Actually Breaks Even6. Aug. · 21 Min.
- The Hidden Generative AI Cost Trap for CX Leaders4. Aug. · 20 Min.
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